Fake-AV.Win32.TechSupport_342d201294
HEUR:Trojan.Win32.Generic (Kaspersky), Adware.W3i.39 (DrWeb), Artemis!342D20129481 (McAfee), Win32/DH{IAMPJCIlWwo} (AVG), Fake-AV.Win32.TechSupport.FD (Lavasoft MAS)
Behaviour: Trojan, Fake-AV, Adware
The description has been automatically generated by Lavasoft Malware Analysis System and it may contain incomplete or inaccurate information.
The sample has been submitted by Lavasoft customers.
MD5: 342d20129481c90298dcb722c1f68c6c
SHA1: 759c5a0f997565ce9cb41acf599aac84a351cf4b
SHA256: 6abc8fff4c2554ee143c25ad30a0a27fbf734b318a3a89f49ab2d77ac31d020f
SSDeep: 98304:hutnBV/tdtaHqKHDpwgbIwf cihjhUiq5vfNGo cru:h2H/tPaHqKHDugbIwmjhtORn iu
Size: 5153280 bytes
File type: EXE
Platform: WIN32
Entropy: Not Packed
PEID: UPolyXv05_v6
Company: CouponAlert
Created at: 2013-12-11 18:42:38
Analyzed on: WindowsXP SP3 32-bit
Summary:
Fake-AV. FakeAV programs generate exaggerated threat reports on the compromised computer then ask the user to purchase a registered version to remove those reported threats.
Payload
No specific payload has been found.
Process activity
The Fake-AV creates the following process(es):
%original file name%.exe:988
ctfmon.exe:1224
The Fake-AV injects its code into the following process(es):
WinDiagnosis.exe:2028
File activity
The process %original file name%.exe:988 makes changes in the file system.
The Fake-AV creates and/or writes to the following file(s):
%Documents and Settings%\%current user%\Рабочий Ñтол\GeekHelp.lnk (1733 bytes)
%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe (5153280 bytes)
The process WinDiagnosis.exe:2028 makes changes in the file system.
The Fake-AV creates and/or writes to the following file(s):
%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\desktop.ini (67 bytes)
%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini (67 bytes)
The Fake-AV deletes the following file(s):
C:\%original file name%.exe (0 bytes)
Registry activity
The process %original file name%.exe:988 makes changes in the system registry.
The Fake-AV creates and/or sets the following values in system registry:
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinDiagnosis]
"UninstallString" = "%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe -uninstall"
"DisplayIcon" = "%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"AppData" = "%Documents and Settings%\%current user%\Application Data"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Start Menu" = "%Documents and Settings%\All Users\Главное меню"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Personal" = "%Documents and Settings%\%current user%\Мои документы"
"Cookies" = "%Documents and Settings%\%current user%\Cookies"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{91167d45-103d-11db-8c91-806d6172696f}]
"BaseClass" = "Drive"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common AppData" = "%Documents and Settings%\All Users\Application Data"
"CommonMusic" = "%Documents and Settings%\All Users\Документы\ÐœÐ¾Ñ Ð¼ÑƒÐ·Ñ‹ÐºÐ°"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{91167d42-103d-11db-8c91-806d6172696f}]
"BaseClass" = "Drive"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Desktop" = "%Documents and Settings%\All Users\Рабочий Ñтол"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Cache" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinDiagnosis]
"Publisher" = "WinDiagnosis"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Documents" = "%Documents and Settings%\All Users\Документы"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"My Pictures" = "%Documents and Settings%\%current user%\Мои документы\Мои риÑунки"
[HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache\%Documents and Settings%\%current user%\Application Data\WinDiagnosis]
"WinDiagnosis.exe" = "Windows Diagnosis"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Start Menu" = "%Documents and Settings%\%current user%\Главное меню"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"CommonVideo" = "%Documents and Settings%\All Users\Документы\Мои видеозапиÑи"
"CommonPictures" = "%Documents and Settings%\All Users\Документы\Мои риÑунки"
[HKLM\SOFTWARE\Microsoft\Cryptography\RNG]
"Seed" = "8F B2 6B 2E A0 A0 58 7A 77 0E 5F 1E 31 40 E5 9A"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinDiagnosis]
"URLInfoAbout" = ""
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Desktop" = "%Documents and Settings%\%current user%\Рабочий Ñтол"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{d8c0d8da-77bd-11e0-bb02-000c293bc0fd}]
"BaseClass" = "Drive"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinDiagnosis]
"DisplayName" = "WinDiagnosis (Remove only)"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{ebcf8d94-66db-11de-b228-806d6172696f}]
"BaseClass" = "Drive"
The Fake-AV modifies IE settings for security zones to map all local web-nodes with no dots which do not refer to any zone to the Intranet Zone:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap]
"UNCAsIntranet" = "1"
The Fake-AV modifies IE settings for security zones to map all web-nodes that bypassing the proxy to the Intranet Zone:
"ProxyBypass" = "1"
The Fake-AV modifies IE settings for security zones to map all urls to the Intranet Zone:
"IntranetName" = "1"
To automatically run itself each time Windows is booted, the Fake-AV adds the following link to its file to the system registry autorun key:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
"WinDiagnosis.exe" = "%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe"
The process ctfmon.exe:1224 makes changes in the system registry.
The Fake-AV deletes the following value(s) in system registry:
The Fake-AV disables automatic startup of the application by deleting the following autorun value:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
"internat.exe"
The process WinDiagnosis.exe:2028 makes changes in the system registry.
The Fake-AV creates and/or sets the following values in system registry:
[HKCU\Software\WinDiagnosis]
"PCStabilityItemsCount" = "2"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths]
"Directory" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path4]
"CacheLimit" = "65324"
"CachePath" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\Cache4"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"AppData" = "%Documents and Settings%\%current user%\Application Data"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Start Menu" = "%Documents and Settings%\All Users\Главное меню"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Personal" = "%Documents and Settings%\%current user%\Мои документы"
"Cookies" = "%Documents and Settings%\%current user%\Cookies"
"Local AppData" = "%Documents and Settings%\%current user%\Local Settings\Application Data"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common AppData" = "%Documents and Settings%\All Users\Application Data"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{91167d45-103d-11db-8c91-806d6172696f}]
"BaseClass" = "Drive"
[HKCU\Software\WinDiagnosis]
"AffilateId" = "-1"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{91167d42-103d-11db-8c91-806d6172696f}]
"BaseClass" = "Drive"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Desktop" = "%Documents and Settings%\All Users\Рабочий Ñтол"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Cache" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files"
"Desktop" = "%Documents and Settings%\%current user%\Рабочий Ñтол"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Common Documents" = "%Documents and Settings%\All Users\Документы"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path1]
"CacheLimit" = "65324"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Start Menu" = "%Documents and Settings%\%current user%\Главное меню"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path2]
"CacheLimit" = "65324"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"Fonts" = "%WinDir%\Fonts"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path2]
"CachePath" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\Cache2"
[HKLM\SOFTWARE\Microsoft\Cryptography\RNG]
"Seed" = "00 41 06 61 12 50 FD 91 49 7F D5 49 3C 03 9E 43"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path1]
"CachePath" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\Cache1"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path3]
"CacheLimit" = "65324"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"History" = "%Documents and Settings%\%current user%\Local Settings\History"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{d8c0d8da-77bd-11e0-bb02-000c293bc0fd}]
"BaseClass" = "Drive"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths\path3]
"CachePath" = "%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\Cache3"
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Cache\Paths]
"Paths" = "4"
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{ebcf8d94-66db-11de-b228-806d6172696f}]
"BaseClass" = "Drive"
The Fake-AV modifies IE settings for security zones to map all local web-nodes with no dots which do not refer to any zone to the Intranet Zone:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap]
"UNCAsIntranet" = "1"
The Fake-AV modifies IE settings for security zones to map all web-nodes that bypassing the proxy to the Intranet Zone:
"ProxyBypass" = "1"
The Fake-AV modifies IE settings for security zones to map all urls to the Intranet Zone:
"IntranetName" = "1"
Network activity (URLs)
| URL | IP |
|---|---|
| hxxp://hairtreatmentz.net/trace.php?Pub=1 |
HOSTS file anomalies
No changes have been detected.
Rootkit activity
No anomalies have been detected.
Screenshot

Remove it with Ad-Aware
- Click (here) to download and install Ad-Aware Free Antivirus.
- Update the definition files.
- Run a full scan of your computer.
Manual removal*
- Terminate malicious process(es) (How to End a Process With the Task Manager):
%original file name%.exe:988
- Delete the original Fake-AV file.
- Delete or disinfect the following files created/modified by the Fake-AV:
%Documents and Settings%\%current user%\Рабочий Ñтол\GeekHelp.lnk (1733 bytes)
%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe (5153280 bytes)
%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\desktop.ini (67 bytes)
%Documents and Settings%\%current user%\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini (67 bytes) - Delete the following value(s) in the autorun key (How to Work with System Registry):
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
"WinDiagnosis.exe" = "%Documents and Settings%\%current user%\Application Data\WinDiagnosis\WinDiagnosis.exe" - Clean the Temporary Internet Files folder, which may contain infected files (How to clean Temporary Internet Files folder).
- Reboot the computer.
*Manual removal may cause unexpected system behaviour and should be performed at your own risk.