Report False Positives

If Ad-Aware has incorrectly detected a file you can report it here. Alternatively, you can post on the Lavasoft False Positive Forum here

Please note: Customer support questions cannot be answered or forwarded through this form. Please visit the Lavasoft Support Center for support questions.

Contact Information

Fill in your name (optional) and a valid e-mail address. Make sure the e-mail address is entered correctly as we may need to contact you for additional information. You may review our Terms of Use / Privacy Policy for more information concerning information submitted.

Name (Optional)
E-Mail Address

Detected File

Please use one or more of the fields below to specify the detected file.

If you have multiple files to submit, please ZIP them into one file before uploading. Your file will not be shared outside Lavasoft. Do NOT password protect uploaded submissions or zipped files.

File: Size limit 20MB

URL / download location of detected application:

Paste your scan log here:

Optional Extra Information

In the information box, enter as much information as you can about the file you are submitting. If it was a request from the Lavasoft Support Forums, please include a link to the thread. If you have a link to an installer or company web page, please include that as well.

Information on what you are submitting (Optional):

Please re-enter the value you see below box. This is for testing whether you are a human visitor and to prevent automated spam submissions.

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